Privacy Policy
At Himalayan Yatra Private Limited, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you visit our website or use our services.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services:
Personal Information:
Contact Details: Name, email address, phone number, postal address.
Booking Information: Travel preferences, dates, accommodation preferences, and group size.
Payment Information: Credit/debit card details or other financial information necessary for processing payments.
Other Details: Any additional information you provide when inquiring or booking tours.
Non-Personal Information:
Website Usage Data: IP address, browser type, referring/exit pages, and other usage metrics collected through cookies and other tracking technologies.
2. How We Use Your Information
The information we collect is used to:
Process your bookings and payments.
Respond to your inquiries and provide customer support.
Send you updates about your bookings, itineraries, or special offers.
Improve our services, website, and overall user experience.
Personalize our communication to your preferences.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We share information with trusted third-party vendors (e.g., hotels, transportation providers) who assist in fulfilling your travel bookings.
Legal Requirements: If required by law or in response to legal processes, we may disclose your information to government or law enforcement authorities.
Business Transfers: In the event of a merger or sale of the company, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our website uses cookies to collect data and enhance your browsing experience. Cookies help us understand your preferences, save login details, and track website traffic for analytics purposes.
You can choose to disable cookies through your browser settings; however, doing so may limit some functionalities of our website.
5. Security of Your Information
We take reasonable steps to ensure the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we follow industry best practices to protect your data.
6. Your Rights
You have the right to:
Access, update, or delete your personal information.
Withdraw consent for the use of your data at any time.
Opt-out of marketing communications by following the instructions provided in the emails or by contacting us.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies solely to our website, and we are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies separately.
8. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of our website or services after any changes constitute your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Himalayan Yatra Private Limited
F501, City Centre, Matigara – 734010
Siliguri, West Bengal
ruchi@himalayan-yatra.com
Phone: +91 88388 63518